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Privacy Policy

Effective September 28, 2026

1. Purpose and Scope

ShowSphere ("ShowSphere," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how ShowSphere collects, stores, uses, discloses, and protects personal data and information about you when you access or use the ShowSphere website, applications, software, and related services (collectively, the "Platform"), including the website on which this Privacy Policy is posted, referenced, or presented.

ShowSphere provides technology that connects dog owners, exhibitors, handlers, clubs, event organizers, event secretaries, club administrators, service providers, and others participating in or providing administration for clubs, activities, and events. Because of the nature of the Platform, some information may be provided directly by you, some may be generated through your use of the Platform, and some may be provided by a club, secretary, superintendent, event manager, event service provider, or other person or organization (collectively, "Club/Activity/Event/Service Owner"). ShowSphere does not independently verify the accuracy of information provided by users or Club/Activity/Event/Service Owners.

This Privacy Policy applies to: (a) Platform account holders; (b) individuals whose personal data may be uploaded to or processed through the Platform by Club/Activity/Event/Service Owners; and (c) visitors to our Platform or our website or other related online interfaces (“Visitors”). By accessing or using the Platform or by interacting with us in connection with our services, you acknowledge and agree to the terms of and practices described in this Privacy Policy. Your visit to and use of the Platform and any dispute over privacy are subject to the Terms of Service, including limitations on damages and application of the law of the State of Delaware. Use of the Platform is strictly voluntary. If you do not agree to our Privacy Policy, you must immediately exit the Platform and cease use.

2. Your Consent

BY SUBMITTING YOUR PERSONAL DATA TO US (EITHER DIRECTLY TO US OR INDIRECTLY THROUGH ONE OF OUR SERVICE PROVIDERS), YOU ARE CONSENTING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA IN THE UNITED STATES AND TO OUR USE OF YOUR PERSONAL DATA AND ANY RELATED INFORMATION IN THE MANNER DESCRIBED IN THIS PRIVACY POLICY, INCLUDING THE TRANSMISSION TO, AND STORAGE AND PROCESSING OF YOUR PERSONAL DATA BY THIRD PARTIES OUTSIDE THE UNITED STATES.

IF YOU ARE SUBMITTING PERSONAL DATA OF THIRD PARTIES TO US, YOU WARRANT AND REPRESENT YOU HAVE THEIR CONSENT TO PROVIDE THEIR PERSONAL DATA TO US AND YOU WILL INDEMNIFY US AND HOLD US HARMLESS FROM AND AGAINST CLAIMS BY SUCH INDIVIDUALS RELATING TO OUR PROCESSING AND USE OF SUCH PERSONAL DATA WITHIN THE TERMS OF THIS PRIVACY POLICY.

3. Information We Collect

ShowSphere may collect the following categories of information.

Through Your Interactions with Us. When you engage in certain activities on the Platform or otherwise interact with us, such as using the Contact Us feature on the Platform or creating an account on the Platform, we may ask you to provide personal and other information. The information we will require will depend on the activity and the purpose, as described in further detail below. Whether or not you provide this information is your choice; however, if you do not provide the required information for a particular activity, you will not be able to engage in that activity, and we may not be able to assist you. You may also limit your ability to use all or a portion of the Platform. Examples of personal and other information we may request include:

  • Account and Contact Information. When you create or use a ShowSphere account, we may collect information such as your name, email address, telephone number, mailing address, username, account credentials, and other information necessary to create and maintain your account.
  • Dog and Participant Information. When you create a dog profile, participate in or administer a club, activity, event service, or event, or otherwise use the Platform, we may collect information such as a dog's name, breed, sex, date of birth, registration or identification number, ownership information, breeder information, handler information, pedigree information, titles, accomplishments, participation history, eligibility information, and other information associated with the dog or its participation in clubs, activities, or events.
  • Your Club Information. When your club uses the Platform, we may collect information relating to your club and its activities, events, membership, transactions, and other information necessary to create and maintain your club’s account and to provide the Platform to your club and its participants.
  • Your Participation in Clubs, Activities, Events, and Event Services. We may collect information relating to your participation in clubs, activities, events, and event services, including dates and locations, reservation information, participation information, fees, placements, results, awards, qualifications, and other information.
  • Health and Eligibility Information. Where required or voluntarily provided in connection with an activity or event, ShowSphere may collect information concerning a dog's vaccination status, health attestations, certifications, or other eligibility information. ShowSphere generally acts as a technology platform for the collection and transmission of this information and does not independently verify its accuracy.
  • Payment and Transaction Information. When you make or receive a payment through the Platform, we may collect information relating to the transaction, including the amount, applicable club, activity, or event, fees, refunds, transaction identifiers, and billing information. Payment card and certain financial information may be collected and processed directly by our third-party payment processor rather than stored by ShowSphere. ShowSphere does not intend to store complete payment-card numbers or card security codes on its systems.
  • Content You Provide. We may collect photographs, documents, messages, comments, support communications, club, activity, and event materials, premium information, logos, results, and other information or content that you submit to the Platform.
  • Communications. If you contact ShowSphere for customer support or otherwise communicate with us, we may collect and retain those communications and information necessary to respond to your request or to improve the Platform.
  • Location Information. We may collect information about your location if you provide your address or zip code or we may approximate your location based on your IP address.

Anonymous Electronic Information. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. However, we collect your computer’s or mobile device’s IP address, which you necessarily disclose when you visit the Platform so that data (such as the web pages you request) can be sent to your computer or device. We may also collect other electronic information such as the type of browser you are using, the operating system you are using, the website from which your visit to the Platform originated, the specific web pages within the Platform that you visit, and the time of day, date and duration of your visits.

Information Obtained from Other Sources. In addition to the information we receive from you, we may obtain information about you from companies and organizations, such as from service providers that may perform certain operations on our behalf. Club/Activity/Event/Service Owners, as well as dog owners, handlers, or other users may provide information concerning you or a dog with which you are associated. For example, a club may provide event results, or an adult, such as a handler, may submit information on behalf of another person, warranting that they have the other person’s permission. We may combine such information with information we have collected or may collect about you. We may also collect information that is publicly available. We are not responsible for the accuracy of any information provided by other sources or the data practices of other sources.

Anonymous Technical and Usage Information. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. However, when you access or use the Platform, we automatically collect certain technical information, such as your computer’s or mobile device’s IP address, which you necessarily disclose when you visit or use the Platform so that data can be sent to your computer or device. We may also collect other electronic information such as your browser type, device type, operating system, referring pages (the website from which your visit to the Platform originated), pages or features accessed within the Platform, dates and times of access, session information such as duration of your visit, and information about how you interact with the Platform.

Additional Technical and Usage Information. We may use standard Internet technology, such as web beacons, tracking pixels, and other similar tracking technologies, to track your use of the Platform.

The Platform is not designed to respond to "do not track" requests from web browser. As such, we may collect information about your Platform usage regardless of any "do not track" setting you have configured in your browser.

Cookies. The Platform may utilize “cookies,” which are text files placed on your computer or device that web pages or screens may use to store data on your computer or mobile device or send data to our web servers. We may use cookie data to “recognize” you when you return to the Platform, to track usage information, to troubleshoot how the Platform operates, and for internal analysis of how people use the Platform. Where required by applicable law, ShowSphere will provide users with appropriate choices concerning non-essential cookies and similar technologies. You may also be able to control cookies through your browser settings. Should you decide not to accept cookies from the Platform, you may limit the functionality of the Platform.

4. How We Use Information We Collect

Generally, we process and use personal information to provide and improve our services, including the Platform, for purposes in our legitimate interests and for compliance with applicable laws.

To Operate Our Business. We process personal information where: (a) you have given consent to the processing, either to us or to Club/Activity/Event/Service Owners; (b) processing is necessary to perform a contract with you; (c) processing is necessary for the purposes of the legitimate interests pursued by us or a third party; or (d) processing is necessary for compliance with a legal obligation.

ShowSphere may use information we collect for particular business activities, including, without limitation to:

  • create, authenticate, maintain, and secure user accounts;
  • create and maintain dog profiles and related records;
  • process and transmit club, activity, or event participation and result information;
  • facilitate payments, refunds, subscriptions, and other transactions;
  • provide Club/Activity/Event/Service Owners and other authorized administrators with the information necessary to administer clubs, activities, events, and event services;
  • communicate club, activity, event, event service, and related information;
  • display club, activity, and event information, including participation information, results, placements, awards, and other information associated with dog activities and events;
  • provide customer service and technical support;
  • communicate with users about ShowSphere products and features, subject to applicable communication preferences and law; and
  • perform other purposes disclosed to you when information is collected or with your consent.

To Improve Our Business. We may use your IP address and similar Platform usage information to:

  • detect, investigate, and prevent fraud, misuse, security incidents, and other potentially prohibited activity;
  • troubleshoot problems with the Platform, and maintain, analyze, develop, and improve the Platform;
  • identify the type of web browsers used, the pages viewed, the websites from which a visitor found the Platform, and the search terms and search engines used to find the Platform;
  • understand how users interact with ShowSphere and develop new products and features; and
  • gather other analytics information relating to use and navigation of the Platform.

This information does not identify you personally. On occasion we may aggregate this data with data from other users to track overall visitor traffic and usage patterns and provide this aggregate information to our subsidiaries, marketing partners, vendors/suppliers, and other parties with whom we collaborate.

The information we obtain using standard Internet technology, such as tags and other similar technologies enables us to customize the services we offer visitors to the Platform, to deliver targeted content, and to measure the overall effectiveness of our online content, advertising, or programming or other activities.

We may use your location information to provide personalized content, to enhance your experience with the Platform, to assist us with analytics, and to improve the effectiveness of the Platform.

We may use the information in an anonymous or aggregated format that does not identify you personally, which uses might include, without limitation, to evaluate existing products, services, and systems, to assist in the development of new products or services, research, advertising, and to identify trends and changes.

5. Clubs, Activities, Events, and Event Services

ShowSphere provides technology that enables Club/Activity/Event/Service Owners to manage clubs, activities, events, and event services, and to interact with participants.

When you join or participate in a club, activity, event, or event service, information necessary to administer your participation may be made available to the applicable Club/Activity/Event/Service Owner.

Those entities and individuals may have their own legal obligations and privacy practices. ShowSphere does not control how an independent Club/Activity/Event/Service Owner uses information outside of the Platform.

Club/Activity/Event/Service Owners using ShowSphere are required to use participant information for the legitimate administration of clubs, activities, events, and event services and related purposes, and to handle such information in accordance with applicable privacy law.

Depending on the circumstances and applicable privacy law, ShowSphere may process certain personal information for its own business purposes and may process other personal information on behalf of a Club/Activity/Event/Service Owner.

6. How We Disclose Information

ShowSphere may disclose personal information in the following circumstances:

Club, Activity, Event, and Event Service Administration. We may disclose information to Club/Activity/Event/Service Owners and other authorized administrators as necessary to administer clubs, activities, events, and event services for which you have registered; process related transactions; and provide related reservations, entries, and other necessary information.

Platform Vendors. We may disclose information to vendors that perform services on our behalf, including cloud hosting, payment processing, customer relationship management, communications, analytics, security, software development, customer support, and other technology and business services. These providers are permitted to process information only for authorized purposes and subject to appropriate contractual obligations.

Payment Processing. We may provide information to payment processors, banks, card networks, and related financial-service providers as necessary to process payments, refunds, chargebacks, payouts, and other transactions.

Legal and Safety Requirements. We may disclose information to comply with applicable law, legal process, court order, or governmental request, or as may otherwise be required by law, rule or regulation; to enforce our agreements; or as we, in our sole discretion, believe is appropriate under exigent circumstances in response to a perceived threat to the rights, property, or personal safety of ShowSphere, our users, participating dogs, or others.

Business Transactions. Our databases are business assets. If ShowSphere is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law. You consent to the sale, assignment, or transfer of your personal information to a successor that acquires substantially all of our business assets, or to a corporate affiliate, as applicable.

At Your Direction. We may disclose information when you direct us to do so or otherwise consent to the disclosure.

ShowSphere does not sell personal information to third parties for monetary payment. Other than as set forth in this Privacy Policy, we do not transfer, share or disclose personal information to third parties. We do not disclose personal information of individuals we know to be under the age of 16 to other businesses or third parties for consideration except as noted above.

7. Public Club, Activity, Event, Dog, and Results Information

Dog sports traditionally involve information that is publicly available or published in connection with activities and events, including schedules and other participation information, dog names, registrations, breeds, ownership, and handler information, and placements, awards, titles, and results.

ShowSphere may display or make available information reasonably associated with clubs, public dog activities and events, participation, administration, results, accomplishments, and dog profiles.

Information designated as public may be visible to other ShowSphere users or the general public and may be indexed, copied, or otherwise accessed by third parties. Users should not submit information to a public portion of the Platform that they do not want publicly available. ShowSphere will clearly indicate which portions of the Platform are public-facing.

ShowSphere may retain historical club, activity, event, dog, participation, and results information where reasonably necessary to maintain the integrity and usefulness of the platform, subject to applicable law.

8. Photos and Other User Content

If you upload photographs or other content to ShowSphere, that content may be displayed according to the functionality and privacy settings of the Platform.

You should only upload photographs and content that you have the right to provide. Photographs containing identifiable individuals may constitute personal information under applicable law.

The use of User Content is also governed by the User Content provisions of the ShowSphere Terms of Service, available at showsphere.dog/terms.

9. Children and Junior Participants

Accounts on the Platform may only be created and managed by individuals 18 years of age or older.

We recognize that minors may participate in dog sports, including as Junior exhibitors. A parent, legal guardian, or other adult with appropriate authority may provide information concerning a minor through the Platform when necessary for the minor to participate in a club, activity, event, or event service.

The Platform is not intended to permit children under 13 to create accounts or independently submit personal information to us.

If we learn that personal information has been submitted directly by a child under 13 in circumstances requiring parental consent under applicable law, we will take appropriate steps to delete the information or obtain legally sufficient consent, as applicable.

Parents or legal guardians who believe that ShowSphere has collected personal information directly from a child under 13 without appropriate authorization may contact us at support@showsphere.dog.

10. Data Security

We take the security of personal information seriously and we take what we believe to be reasonable precautions and have implemented certain administrative, technical, and organizational safeguards designed to protect and secure personal information against unauthorized access, loss, misuse, alteration, or disclosure. We may transmit your personal data to third parties outside the United States for storage or processing. We will attempt to ensure that your personal information will be subject to appropriate safeguards and that it is processed and secured in accordance with applicable law. No internet transmission, information system, or storage technology can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information you transmit to or from the Platform or by email or otherwise, and you provide such information at your own risk. We cannot guarantee against any loss, misuse, unauthorized disclosure, or alteration or destruction of data or personal information.

You acknowledge that: (a) there are security and privacy limitations in computer systems and on the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Platform, including personal information, cannot be guaranteed; and (c) any such information and data may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.

Users are responsible for maintaining the confidentiality of their account credentials and should notify ShowSphere promptly if they believe their account has been accessed without authorization.

11. Data Retention

We retain personal information for as long as is relevant and reasonably necessary for the purpose(s) for which we collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Retention periods may vary depending upon the nature of the information and the purpose for which it is maintained.

Certain club, activity, event, event service, dog, participation, and results information may be retained after an account is closed when reasonably necessary to preserve historical records, results, transactions, or other legitimate records, subject to applicable law.

12. Your Privacy Choices and Rights

Depending on where you live, applicable law may provide you with rights concerning your personal information, which may include the right to:

  • request access to personal information ShowSphere maintains about you;
  • request correction of inaccurate personal information;
  • request deletion of certain personal information;
  • obtain a copy of certain personal information;
  • opt out of certain uses or disclosures of personal information where applicable; and
  • withdraw consent where processing is based upon consent.

These rights are subject to applicable exceptions and limitations. For example, ShowSphere may need to retain certain transaction, club, activity, event, security, legal, or historical information even after receiving a deletion request. We will honor your rights to the extent required by us under applicable law or as we may agree to honor in our sole discretion.

All privacy requests relating to your personal information, including those related to access to, rectification of, restriction of, processing of, sharing of, profiling of, or objection to the processing of your personal information, withdrawal of consent to handle your personal information, the right to be forgotten, or to opt-out of the sale of your personal information (in case our policy changes), can be submitted to us, by email at support@showsphere.dog.

All communications must be in the English language. Please clearly state what information you are requesting and any other requests you are making. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.

We will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law.

If you or your authorized agent sends us an email requesting that we take action regarding your personal information or the right to be forgotten, the requesting email MUST come from the email address we have on file for you in order to verify that the request is valid and also to protect your personal information. All other requests must be made in writing or otherwise be verifiable as originating from you or your authorized agent. In order to protect your information and because people may have the same name, we will only provide or delete personal information that we can verify is associated with your particular email address or where we can reasonably identify the identity of the requestor.

For your protection, we may need to verify your identity before fulfilling a request. In most cases, we will provide the information you request and correct or delete any inaccurate personal information you discover. We reserve the right, however, to limit or deny your request to the extent permitted by applicable law if: (a) complying with the request may present a threat to the personal safety, property, or rights of any other person or organization; (b) complying with the request may lead to a violation of applicable laws or regulations; (c) we are not required to comply with the request because of a legal rule or exception; or (d) you have failed to provide us with sufficient evidence to verify your identity. We will not delete personal information if that personal information is related to an ongoing transaction. Even after a request, we may also keep personal information where necessary to comply with applicable laws or where necessary to protect a legal right or fulfill a legal obligation.

If we have denied your request to exercise your rights under an applicable privacy law, you may appeal our denial by writing us at the above email address explaining in detail why our denial was improper under the law as applied to your situation.

In circumstances where we process information solely on behalf of a Club/Activity/Event/Service Owner, ShowSphere may direct your request to the applicable Club/Activity/Event/Service Owner.

ShowSphere will not discriminate against a user for exercising privacy rights provided by applicable law.

13. Marketing Communications

You may opt out of promotional email communications from ShowSphere by using the unsubscribe mechanism included in those communications or by updating your available communication preferences.

Even if you opt out of promotional communications, ShowSphere may continue to send transactional or service-related communications, including account notices, participation or entry confirmations, payment information, security notices, club, activity, or event communications, and changes affecting the Platform. You may not opt out of these transactional communications while maintaining an active account.

Communications sent by a Club/Activity/Event/Service Owner may be subject to that entity’s responsibilities and practices.

14. Text messages

If you turn on text message sign-in codes, or tick "Text and email me about event-day updates." at a club's checkout, we keep your mobile number and a record that you agreed, and we use them for that alone: sign-in codes, and event-day notices about the event you bought a service for. Message frequency varies with how often you sign in and what you have bought. Message and data rates may apply.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Reply STOP to any message and the texts stop; reply HELP for help. You can also clear the number from your account page.

15. Third-Party Services and Links

The Platform may integrate with or contain links to third-party websites, services, payment processors, data or information providers, governing organizations, or other platforms.

ShowSphere is not responsible for the privacy practices of independent third parties. Information provided directly to a third party is governed by that third party's privacy policy and terms.

We encourage users to review the privacy policies of third-party services they use.

16. International Users

ShowSphere is based in the United States, and information collected through the Platform may be processed and stored in the United States or other countries in which ShowSphere or its service providers operate.

If you access ShowSphere from outside the United States, your information may be transferred to and processed in jurisdictions whose data-protection laws differ from those in your country.

Where required by applicable law, ShowSphere will use appropriate mechanisms for international transfers of personal information.

17. Changes to This Privacy Policy

We reserve the right to update and revise this Privacy Policy from time to time to reflect changes in our Platform, business practices, technology, or legal requirements, in whole or in part, at any time without notice to you. You expressly waive any right to receive notice of any revisions to this Privacy Policy, subject to applicable law.

When we update this Privacy Policy, we will post the revised version and update the Effective Date above.

We encourage users to review this Privacy Policy periodically.

Any use of the Platform following the date on which the revised Privacy Policy is published on the Platform shall constitute your acceptance of all such changes.

18. Relationship to the Terms of Service

Use of the ShowSphere Platform is also governed by the ShowSphere Terms of Service.

Capitalized terms not defined in this Privacy Policy may have the meanings assigned to them in the Terms of Service.

19. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or ShowSphere's privacy practices may be directed to:

ShowSphere Corporation

Address: 111 Bryants Nursery Road, Silver Spring, MD 20905

Email: support@showsphere.dog.

See also the Terms of Service.